Call Center Executive

MicroAgility Services, Islamabad

Job Detail
Functional Area
Client Services & Customer Support
Job Type
Full Time/Permanent
Job Location
Islamabad, Pakistan
Minimum Experience
Job Description

Reporting directly to the Team Leader, the Market Research Interviewer is responsible for conducting data collection surveys and maintaining a professional etiquette in a client-focused business environment. This role does not involve any selling or collections.

What You’ll Be Doing

  • Establish contact for interview by telephone or in person
  • Conduct interviews following the outlines of questionnaires and surveys, check information gathered for precise reliable data
  • Code information collected and enter data into databases
  • Record answer on paper or enter directly into thedatabase system
  • Identify objections and offer correct rebuttals in order to gain respondent cooperation
  • Maintain excellent quality standards• Flexible availability

Working Responsibilities:

  1.  Making outbound calls to people in US and Canada
  2. Gathering information from the people.
  3. Fulfilling daily targets given by company.
  4. Transport Available for the females living in Islamabad.
  5. Demonstrate professional demeanor, and apply proper telephone etiquette to establish report with prospects.
  6. Meets commitments to prospects other duties as assigned.

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