We require a Sales & Support Executive (Call Centre) for our company.
- You will be responsible to provide quality sales and customer support services through inbound and outbound calls.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Provide quality sales through live chat.
- Takes orders by obtaining and verifying information.
- Determines eligibility by comparing client information to requirements.
- prepare and send proposals to clients based on their requirements.
Suitable Profile for This Position:
- Must have experience in handling international clients via telephone, email and live chat.
- Must be available to work in evening & night shifts.
- Customer Relationship Management
- Verbal Communication
- Neutral or non-inflicted American accent
- Excellent Verbal Communication Skills
Customer Service Management, Customer-focused Service, Call Center Administration, Call Center Development, Contact Center Operations, World Class Customer Service, Commitment to Customer Service