SpanBPO, LTD Customer Service Representatives strive to exceed customer expectations and build strong relationships with home-owners. They actively identify and pursue leads, address customer's questions and concerns, and meet sales quotas of solar systems and energy efficiency services. Top performers will have career advancement, leadership, and management opportunities as we continue to grow our call center.
As a CRM for SpanBPO, LTD, you will never ask for billing information. You will never make sales. Instead, you will be focused 100% on setting up high quality appointments and generating high quality leads.
SpanBPO, LTD has a proven track record of coaching and developing sales professionals into industry leaders. We work in a fast-paced, driven & highly rewarding environment. Top producers will have an opportunity to qualify for various incentives such as trips and professional development events with SpanBPO, LTD leadership.
Responsibilities:
• Outbound Dialing on a predictive dialer to homeowners
• Qualifying prospects for solar
• Explaining the benefits of solar roof panels
• Asking prospects about their current monthly electric bills and kw usage
• Utilizing online tools to evaluate the prospects roof for solar panels
• Communicating with Team Lead and QA Lead
• Logging all communications with customers in CRM contact database
• Additional duties required as needed
