- Greet and handle vendors, services and packages as needed.
- Ensure that all issues are communicated immediately by coordinating with other departments and higher management as required.
- Delivers all packages and messages to Customers/Station Offices in a timely manner.
- Obtain signatures and payments, or arrange for recipients to make payments.
- Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone or in person.
- Record information, such as items received and delivered and recipients' responses to messages.
- It is the duty of the Messenger / Porter to report to his senior or the higher management, the accomplishments as well as the discrepancies of his department.
- Update logbooks in a timely manner and without fail.
- Assist the concierge team and follow instructions properly on any assigned task.
