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IBEX Global - Vacancy Alert!
ü Title of the Job: Customer support executive – Technical Support Specialist
ü Brief description of the job:
· Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
· Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
· Follow up to ensure that appropriate actions were taken on customers’ requests.
· Refer unresolved customer grievances or special requests to designated departments for further investigation.
ü Working Hours: 9 hour shift
ü Requirements (Education): Bachelors qualified
ü No. of Vacancies: 10
ü Age limit: 20 to 30
ü Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus
ü Gender: Male & Female
ü Job Shift: On Rotation
ü Job Type: Full-time
ü Salary: 12,000 to 18,000 per month
ü Transport: Conveyance will be provided to females only, males own transport.
ü Job Location: Karachi