Server Support Engineer / Resident Engineer

Inbox Business Technologies (Pvt) Ltd., Karachi

Job Detail
Functional Area
Computer Networking
Job Type
Full Time/Permanent
Job Location
Karachi, Pakistan
Minimum Experience
3 Years
Job Description


Job Description:

The job requires troubleshooting and support for Hardware Servers & Storage (DELL & IBM), and the following technical skill set:

  • RAID Configuration
  • CompTIA Server +
  • Ability to understand the issues involved with administering and maintaining corporate IT infrastructure, including network connectivity, Internet access, emails etc.
  • Must demonstrate a progressive understanding and technical ability to install, maintain and support server, desktop, notebooks, Networks and other commonly used applications (Windows Server & Client, MS Office, etc.)
  • Maintenance upgrades for the implementation of patches, along with software and hardware upgrades.
  • Hands on Experience on hardware, O/S Installation of Microsoft / Linux etc.
  • Drivers & Firmware Installation and Update.
  • Deployment of Servers & Storage.
  • Knowledge of IT best practices and willingness to share knowledge and experience to train and mentor team

Skills Required:

RAID, DELL Servers, IBM Servers, COMPTIA Server+, DELL/IBM\\ Storage


Job Description:

  • Installing and configuring computer hardware, Windows XP/78 installation,, outlook configuration, domain configuration, and basic network skills.
  • Microsoft Office, Outlook, drivers, network and other trouble shootings.
  • Basic knowledge about printer/Scanner installations and trouble shooting.
  • Troubleshooting system and network problems, diagnosing and solving hardware or software faults
  • Capable enough to resolve soft/application issue through remote support.
  • Replacing parts of desktops, laptops, printer as and when required
  • Supporting the roll-out of installed application like, virus definitions and other updates.
  • Setting up new users' accounts and profiles and dealing with password issues.
  • Testing and evaluating new technology.
  • Conducting electrical safety checks on computer equipment

Skills Required:

• Confident, presentable and having good communication skills.

• Positive Attitude and pro-activeness.

• Rapidly establishing a good working relationship with client.

• Confident, presentable and having good communication skills.

• Communicating with staff or clients through a series of actions, either face to face, over the telephone

• Rapidly establishing a good working relationship with client

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